Returns & Exchanges
We take great pride in the quality of our Scottish craftsmanship; however, if you are not entirely satisfied with your purchase, you may return your items within 28 days of receipt for a full refund or exchange. Please ensure all garments are returned in their original, unworn condition with all Campbell's of Beauly tags still attached.
Return Process
- 1.Complete the Return Form
Fill out the returns form included in your original delivery, clearly marking whether you require a refund or an exchange for a different size or color.
- 2.Securely Package Your Items
Place the items and the completed form inside the original packaging or a sturdy alternative to ensure the garments are protected during transit.
- 3.Dispatch via Tracked Post
Send your parcel to our Beauly showroom using a tracked postal service; we recommend obtaining proof of postage as the goods remain your responsibility until they reach us.
- 4.Processing and Refund
Once our team inspects the returned items, we will process your refund to the original payment method or dispatch your exchange within 5-7 working days.
